Privacy Policy

1. Introduction

KLOTA Global Pvt. Ltd. ("KLOTA.ai", "we", "us", or "our") operates the website and platform services. This Privacy Policy details how we collect, handle, process, and protect your information when you interact with our platform, make inquiries, or use our specialized software/hardware automation solutions.

2. Information We Collect

We collect information to deliver smarter, secure, and more scalable services to our clients. This includes:

✔ Contact Data: Full name, company name, email address, and mobile number when you fill out contact or consult forms.
✔ Operational Data: Infrastructure parameters shared for customizing SCADA, iBMS, or rack cooling configurations.
✔ Technical Data: Browser type, operating system, IP address, and interaction metrics gathered via automated web tracking logs.

3. How We Use Your Information

Your data is utilized solely to enhance your service experience and facilitate infrastructure support. We use it to:

✔ Respond to direct business consult requests, quotes, or schedule-a-call sessions.
✔ Monitor website usage, optimize load speeds, and patch vulnerabilities.
✔ Ensure compliance with administrative, legal, and operational security guidelines.

4. Data Protection & Security

KLOTA.ai takes administrative, digital, and structural safety very seriously. We employ encryption layers (SSL/TLS), access controls, and regular testing to prevent unauthorized server breaches, data manipulation, or information disclosure. However, please note that no internet transmission is 100% immune, and data is transmitted at your own risk.

5. Cookies and Tracking

Our website uses cookies to store user preferences and track visitor numbers. You can choose to configure your browser to reject cookies, though doing so might restrict availability or functionality of certain custom panels.

6. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may disclose data if legally required under local jurisdiction or to protect systems and personnel from operational hazards.

7. Contact Information